Privacy Notice

FORCE CM, LLC
Effective Date: September 23, 2026

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FORCE CM, LLC ("FORCE CM," "we," "us," or "our") respects your privacy. This Privacy Notice explains how we collect, use, disclose, and protect personal information when you visit www.forcecm.org, submit a form, request information, register for or reserve a program or engagement, communicate with us, apply to work with us, or otherwise interact with us online.

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FORCE CM is a New York limited liability company with operations in New York and New Jersey, United States. Questions may be directed to admin@forcecm.org.

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1. Information We Collect

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Information you provide to us

Depending on how you interact with us, you may provide:

• Contact details, such as your name, email address, and telephone number

• Professional details, such as your job title, role, and organization

• Information about your finance function, team, leadership needs, operational challenges, or transition

• Program or service interests and scheduling preferences

• Registration, reservation, billing, and transaction information

• Communications, feedback, survey responses, and other information you choose to share

If you apply for a role, facilitator position, consulting opportunity, or other position with FORCE CM, we may also collect your resume or CV, employment history, education, professional qualifications and certifications, references, and other information you submit with your application.

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Information collected automatically

When you visit our website, we and our service providers may automatically collect technical information such as your IP address, browser and device type, operating system, referring website, pages viewed, time spent on pages, links clicked, approximate location derived from your IP address, and other usage and diagnostic data. This information may be collected through cookies, analytics tools, pixels, or similar technologies.

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Information from third parties

We may receive information from payment processors, email marketing providers, scheduling platforms, website hosting and form providers, analytics providers, recruiting platforms, referral sources, professional partners, and social media platforms when you interact with us through those services.

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2. How We Use Personal Information

We use personal information to:

• Respond to questions and inquiries

• Provide information about our programs and services and help determine which program, advisory engagement, or professional may fit your needs

• Process registrations, reservations, and payments

• Schedule meetings and deliver programs, advisory services, and related support

• Communicate about upcoming cohorts, Labs, advisory availability, events, and other offerings

• Manage client and participant relationships

• Understand how visitors use our website and improve our website, programs, services, and communications

• Recruit and evaluate potential employees, facilitators, consultants, and contractors

• Maintain business, accounting, and transaction records

• Protect the security and integrity of our systems, and prevent fraud or misuse

• Comply with legal and regulatory obligations and establish, exercise, or defend legal rights

We may also use information for other purposes that we describe at the time of collection or with your consent.

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3. Information Shared During an Advisory Engagement

FORCE CM works with organizations and finance professionals on leadership, operational, organizational, and other business matters. During an engagement, you may share information about your organization, employees, operations, systems, processes, financial activities, or business challenges.

Information provided as part of a paid engagement may also be governed by the confidentiality and data protection terms in your engagement agreement. If those terms conflict with this Privacy Notice, the engagement agreement controls for that information.

If you share personal information about other people, such as colleagues or team members, please share only what is needed and only where you are permitted to do so.

Please do not submit highly sensitive personal information through general website forms unless we specifically request it and provide an appropriate method for submitting it.

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4. Payments

We use third-party payment processors, such as Stripe, to collect reservation deposits, program fees, engagement fees, and other payments. Payment card information is submitted directly to and stored by the payment processor. FORCE CM does not receive or store full payment card numbers.

If you choose to save a payment method for future charges, such as a remaining program balance, that information is stored by the payment processor, not by FORCE CM.

We may receive transaction details from the processor, such as your name, email address, amount paid, transaction status, payment date, and the program or engagement associated with the payment. Payment processors maintain their own privacy and security practices. You can review Stripe's privacy policy at stripe.com/privacy.

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5. Email and Marketing Communications

If you subscribe to our communications, request program information, register for an offering, or otherwise ask to hear from us, we may email you about upcoming programs, cohort availability, events, advisory services, FORCE CM news, educational content, and related offerings.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in any marketing message or by contacting admin@forcecm.org. Unsubscribing will not stop messages we need to send to administer a program, reservation, transaction, or active business relationship.

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6. Cookies and Analytics

Our website uses cookies and similar technologies to operate website functionality, remember preferences, understand website traffic, measure how visitors interact with pages, identify technical problems, and improve the website experience. Some cookies are placed by service providers that support hosting, analytics, forms, scheduling, or other functionality.

You can control cookies through your browser settings or through a cookie preference tool when one is provided on the website. Disabling certain cookies may affect website functionality.

Do Not Track. Some browsers offer a "Do Not Track" setting. Because there is no uniform standard for how websites should respond to these signals, our website does not currently respond to them. See Section 11 for how we treat opt-out preference signals such as Global Privacy Control.

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7. How We Disclose Personal Information

We do not sell or rent personal information to third parties for their own marketing.

We disclose personal information to service providers that perform functions on our behalf, including website hosting, forms and data collection, email marketing, scheduling, payment processing, video conferencing, analytics, cloud storage, accounting and administrative support, recruiting and applicant management, and technology and security services. These providers may use personal information only as necessary to provide their services to us and are expected to protect it appropriately.

We may also disclose personal information:

• At your direction or with your consent

• To professional advisers, such as attorneys, accountants, and insurers

• When required by law, subpoena, court order, or other legal process

• To investigate suspected fraud, security incidents, or unlawful activity

• To protect the rights, safety, or property of FORCE CM, our clients, participants, employees, contractors, or others

• In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction
   

8. Sale and Sharing of Personal Information

FORCE CM does not sell personal information. As of the effective date of this Privacy Notice, we do not share personal information for cross-context behavioral advertising or process it for targeted advertising.

If our practices materially change, we will update this Privacy Notice and provide any opt-out rights required by applicable law.

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9. Your Privacy Rights

Depending on where you live and whether a particular privacy law applies to FORCE CM, you may have the right to:

• Confirm whether we process your personal information

• Access the personal information we maintain about you

• Correct inaccurate information

• Delete your personal information

• Obtain a portable copy of certain information

• Opt out of the sale of personal information, sharing for cross-context behavioral advertising, targeted advertising, or certain profiling

• Limit certain uses of sensitive personal information

• Withdraw consent where our processing is based on consent

• Appeal our decision regarding your privacy request

Residents of states with comprehensive privacy laws, including New Jersey and California, may have some or all of these rights, subject to each law's applicability and exceptions.

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How to submit a privacy request

Email admin@forcecm.org with the subject line "Privacy Request" and include your name, the email address you used when interacting with FORCE CM, the nature of your request, and your state of residence.

We may ask for additional information when reasonably necessary to verify your identity or your authority to make the request. We will respond within the time required by applicable law. We will not discriminate against you for exercising a privacy right protected by applicable law.

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How to appeal

If we decline to take action on your request, you may appeal by emailing admin@forcecm.org with the subject line "Privacy Request Appeal" and a brief explanation of why you disagree with our decision. We will respond to your appeal within the time required by applicable law. If your appeal is denied, you may contact your state attorney general.

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10. Authorized Agents

Where permitted by law, you may designate an authorized agent to submit a privacy request on your behalf. We may require proof that the agent is authorized to act for you and may ask you to verify your identity directly with us.

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11. Opt-Out Preference Signals

Some state privacy laws recognize browser-based opt-out preference signals, such as Global Privacy Control. Because FORCE CM does not sell personal information or share it for cross-context behavioral advertising, receiving such a signal may not change your experience on our website. If our practices change, we will honor legally recognized signals as required by applicable law.

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12. Data Retention

We retain personal information only as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain client, participant, and recruiting records, manage registrations and reservations, maintain accounting and transaction records, respond to inquiries, meet contractual obligations, resolve disputes, protect legal rights, and comply with tax, accounting, regulatory, and other legal requirements.

Retention periods depend on the type of information, why it was collected, the relationship involved, and applicable legal requirements. When information is no longer reasonably necessary, we delete, anonymize, or securely dispose of it.

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13. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, transmission method, or storage system is completely secure.

Please do not send passwords, Social Security numbers, banking credentials, or similarly sensitive information through website forms or ordinary email unless we specifically instruct you to do so through a secure method.

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14. Third-Party Websites and Services

Our website may link to third-party websites and services, such as payment platforms, scheduling services, social media sites, professional partners, and other external resources. We do not control the privacy practices of these third parties. When you leave our website or interact directly with a third-party service, that provider's privacy notice and terms apply.

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15. Social Media

FORCE CM may maintain profiles on LinkedIn, Instagram, TikTok, and other social networks. If you interact with us through a social platform, that platform may collect information about your interaction under its own privacy practices. Information you make publicly available on social media may be visible to FORCE CM and others.

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16. Children's Privacy

Our website, leadership programs, and advisory services are designed for adult professionals and organizations and are not directed to children. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child, we will take reasonable steps to delete it. Parents or guardians who believe a child has submitted personal information to us may contact admin@forcecm.org.

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17. International Visitors

FORCE CM is organized in New York and operates in New York and New Jersey, United States. If you visit our website or provide information from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate. Privacy laws in those locations may differ from those in your jurisdiction. Where required, we will take appropriate measures relating to international transfers of personal information.

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18. Changes to This Privacy Notice

We may update this Privacy Notice as our business, technology, services, or legal obligations change. When we do, we will update the Effective Date at the top of this page. If a change materially affects how we use personal information, we will provide additional notice when required or appropriate. We encourage you to review this Privacy Notice periodically.

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19. Contact Us

FORCE CM, LLC
Website: www.forcecm.org
Email: admin@forcecm.org

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For privacy requests, please use the subject line "Privacy Request."